Lexington Eye Associates
Ophthalmology and Optometry • Lexington, MA
What patients say
Patients praise
- Some positive experiences with specific doctors and clinical care quality
- Appreciation for doctors who provide thorough explanations or follow-up calls
Common complaints
- Dissatisfaction with administrative processes and billing accuracy
- Frequent appointment scheduling issues and changes
- Short, rude, or unprofessional staff interactions
- Disorganized office environment and poor client relations management
- Low-quality eyewear frames reported at high prices
- Issues with navigation of insurance coverage
In patients' words
"Billing was never right, every single time i made an appointment it was changed or they made me an appointment with the wrong Dr."
— Yelp review"The wait time for an appointment is ridiculous. I find most of my interactions with the staff people to be short and rude."
— Yelp review"The doctor (Kieval) called me that evening to see how I was doing, which also gave me a good feeling."
— Yelp reviewMore clinics in Lexington
Gordon Eye Associates
Patients praise: Professional and skilled doctors · Thorough examinations.
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Patients praise: Specific providers praised for professionalism, bedside manner, and empathy · Some patients report efficient and friendly staff experiences.
Lexington Dental Associates
Patients praise: highly professional and friendly staff · thorough and high-quality dental care.
Dave Lee, MD
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Neurology in Lexington, MA - Primary Care | Specialists
Patients praise: Many patients describe specific neurologists as knowledgeable, thorough, and smart · Appreciation for providers who have a good bedside manner, listen well, and show genuine concern for patient care.
Beth Israel Deaconess Medical Center
Patients praise: Access to high-quality care and specialized services · Strong patient experience ratings in some aggregate data (e.g., 5/5 at Lahey Clinic Lexington location).
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