MU Speech and Hearing Clinic
Speech Pathology • Lexington, MO
Ratings by platform
- Birdeye: 4.5/5 (58 reviews)
What patients say
Patients praise
- Highly attentive, caring, and knowledgeable providers and nursing staff
- Efficient and convenient on-site services such as labs and x-rays
- Positive long-term relationships with patients spanning many years
- Helpful staff who assist with scheduling conflicts and special needs such as wheelchair accessibility
Common complaints
- Aggressive or confusing billing practices and issues with insurance claims
- Poor communication regarding appointments, including failure to notify patients of location changes or appointment delays
- Rudeness, gossip, or unprofessional behavior by front desk and reception staff
- Perceived pressure or sales tactics for additional products or services
- Difficulty obtaining prescription refills or timely responses to messages
In patients' words
"Aggressive billing practices when they won't wait for the supplement to pay after Medicare."
— BBB Patient ReviewMore clinics in Lexington
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