Riverbend Heights Health and Rehabilitation | Lexington, MO
Rehabilitation Services • Lexington, MO
Ratings by platform
- CMS (Centers for Medicare & Medicaid Services) Nursing Home Care Compare: 2 out of 5 stars (Below Average) CMS Overall Rating (Multiple sources report varying counts of complaints and deficiencies; recent data indicates at least 7 complaints since 2023)
- Indeed: Poor/mixed (based on employee feedback) (11 employee reviews on Indeed)
What patients say
Patients praise
- some staff members perceived as encouraging
- adequate move-in process
Common complaints
- understaffing concerns
- complaints regarding quality of care and safety
- specific concerns about abuse, neglect, and lack of communication reported in recent years
In patients' words
"The staff does a good job and we had no problem with the move-in process. It's adequate, but it's..."
— Caring.com user review"Horrible... Absolutely terrible!!!!... Understaffed... Run!"
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