Outpatient physical rehabilitation | Lafayette Regional Health Center
Rehabilitation Services • Lexington, MO
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 5 out of 5 stars (based on HCAHPS data) (127 surveys)
- MedicalRecords.com: 4.2 out of 5 stars (49 reviews)
What patients say
Patients praise
- Strong patient recommendation rates
- Effective communication from doctors and nurses in many instances
- Generally high cleanliness ratings
- Accessible and responsive care for routine outpatient procedures
Common complaints
- Long emergency room wait times
- Concerns regarding communication and diagnosis accuracy
- Instances of perceived unprofessional staff conduct and poor visitor handling
- Equipment maintenance issues
In patients' words
"From the moment I walked in the outpatient clinic doors, to the procedure, to leaving, I had excellent customer care and customer service."
— Patient Review, MedicalRecords.com"I would give this place zero stars if I could. My father was here at the hospital and they kept misdiagnosing him. The doctors would not communicate with each other..."
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