Raphine Office - Staunton, VA Dermatologist
Dermatology • Lexington, VA
Ratings by platform
- LocalityBiz, WebMD, Yelp, and Wheree: Varies significantly, with reviews ranging from 1/5 to 5/5 stars (Multiple reviews across platforms, though total counts for the specific Raphine location are low in aggregate aggregators)
What patients say
Patients praise
- Cordial and professional reception staff
- Efficient scheduling with minimal waiting times during visits
- Polite and pleasant support staff (nurses and assistants)
- Some patients report thorough, compassionate care from specific providers and Physician Assistants
Common complaints
- Concerns regarding lack of thorough diagnostic steps such as biopsies for persistent skin conditions
- Complaints about follow-up care and communication adequacy
- Some reports of feeling rushed or experiencing difficulty scheduling follow-up appointments when issues persist
- Instances of perceived lack of compassion
In patients' words
"I was a patient at the Raphine office 1999- 2025. Multiple diagnosis, due to ongoing rashes. I asked l several times about the need for a skin biopsy and was told no,even though the treatments were not working. I went to a different dermatologist, after almost 6 years. I received 3 biopsies the first visit, followed by a correct diagnosis!!!"
— LocalityBiz user review"The reception was cordial. The nurse was polite and pleasant. The PA was sincere, thorough, compassionate, and I felt she was genuine. It is nice to leave a doctor’s office and not have any problems in that area"
— WebMD user reviewMore clinics in Lexington
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