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Behavioral Health • Lexington, VA

★★★☆☆2.8/5103 reviews across 3 platforms

Ratings by platform

  • Rehab.com: 2.9/5 stars (44 reviews)
  • Yelp (via MapQuest): 1/5 stars (4 reviews)
  • Indeed (Employee): 2.9/5 stars (55 employee reviews)

What patients say

Patients praise

  • CARF international accreditation for behavioral healthcare supports
  • longstanding community presence
  • dedicated and compassionate staff identified in accreditation reviews

Common complaints

  • long wait times for services
  • difficulty reaching staff or getting call-backs
  • poor administrative management and communication issues
  • unprofessional or inconsiderate staff experiences

In patients' words

"Not a safe option for mental health treatment. When I say not safe, I mean exactly that: NOT SAFE. As in, you are actively at risk of further harm by seeking services here."

— Rehab.com

"I have gone to one therapy appointment at this facility, and it managed to make all my problems worse in that one appointment. The care was bad, and the lady was inconsiderate."

— Yelp via MapQuest

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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