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CareNow Urgent Care

Urgent Care • Lewisville, TX

★★★☆☆2.5/5153 reviews across 2 platforms

Ratings by platform

  • Yelp (via MapQuest): 2.5/5 (84 reviews)
  • Facebook: 68% recommend (69 reviews)

What patients say

Patients praise

  • Approximately 68% recommendation rate on Facebook

Common complaints

  • Extremely long wait times even with online check-in
  • Unprofessional, rude, or dismissive staff and doctor behavior
  • Concerns regarding high costs and billing practices
  • Perceived lack of effective medical care or diagnostic thoroughness
  • Poor communication regarding appointments, prescriptions, and follow-ups

In patients' words

"Longest wait times ever! No consideration for the patients even with the online check in feature!"

— BBB Reviewer

"I feel as though I was not cared for properly and was just another patient coming through the door just throwing money somewhere that wasnt concerned about my health."

— BBB Complaint

"The workers there don't care about their jobs and give a horrible attitude to everyone that walks in."

— Yelp Reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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