CareNow Urgent Care - Lewisville
Urgent Care • Lewisville, TX
Ratings by platform
- Better Business Bureau (BBB): 1.03/5 stars
- Yelp (via MapQuest): 2.5/5 stars (approx.) (84 reviews)
- Facebook: 68% recommend (69 reviews)
What patients say
Patients praise
- Approximately 68% recommendation rate on Facebook
Common complaints
- Extremely long wait times even with online check-in
- Unprofessional, rude, or dismissive staff and doctor behavior
- Concerns regarding high costs and billing practices
- Perceived lack of effective medical care or diagnostic thoroughness
- Poor communication regarding appointments, prescriptions, and follow-ups
In patients' words
"Longest wait times ever! No consideration for the patients even with the online check in feature!"
— BBB Reviewer"I feel as though I was not cared for properly and was just another patient coming through the door just throwing money somewhere that wasnt concerned about my health."
— BBB Complaint"The workers there don't care about their jobs and give a horrible attitude to everyone that walks in."
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