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Women's Health in Lewisville, TX | Baylor Scott & White Health logo

Women's Health in Lewisville, TX | Baylor Scott & White Health

Women's HealthLewisville, TX

★★★★★4.8/55,901 reviews across 3 platforms

Ratings by platform

  • Solv (Baylor Scott & White Urgent Care +, Lewisville): 4.8/5 average rating (5,894 patients shared ratings)
  • Vitals (Dr. Ashley E. Sbanotto, MD): 3.9/5 average (7 ratings with 2 written reviews)
  • BSW Health (Women's Health Group): 4.8 (81 reviews) and 4.8 (227 reviews) shown for named providers (81 and 227 reviews (provider ratings shown))
  • BBB (Baylor Scott & White Health): 1.44/5 stars (customer review rating) (Not specified in snippet)

What patients say

Patients praise

  • High ratings for Baylor Scott & White Urgent Care + in Lewisville with strong sub-scores (wait time, quality of care, bedside manner, staff friendliness, cleanliness).
  • High provider ratings shown on Baylor Scott & White Women's Health Group page (4.8) for listed clinicians.
  • Some positive sentiment toward provider communication/listening appears in customer feedback on BBB.

Common complaints

  • Billing/insurance disputes reported as a major complaint on BBB, described as a 'nightmare' and refusal to adjust coding/billing.
  • Low provider rating and negative experiences reported for an obstetrician-gynecologist on Vitals, including dissatisfaction with hormones/medication renewals and mammogram timing/protocol and attitude.
  • Complaints about scheduling/administrative experience (example: on Yelp, insurance accepted but patient waited long and was told late that insurance/appointment handling led to a delayed outcome).
  • Low overall BBB star rating (1.44/5) indicating broader negative feedback.

In patients' words

"“The billing is a nightmare.”"

BBB customer review snippet (Baylor Scott & White Health)

"“Patients rate her services at 3.9 out of 5 stars on average.”"

Vitals profile snippet for Dr. Ashley E. Sbanotto, MD

"“I was not happy with her attitude and will look for another Ob Gyn.”"

Vitals written review excerpt on Dr. Ashley E. Sbanotto, MD page

"“The average rating is 4.8 out of 5.”"

Solv page snippet for Baylor Scott & White Urgent Care +, Lewisville

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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