Women's Health in Lewisville, TX | Baylor Scott & White Health
Women's Health • Lewisville, TX
Ratings by platform
- Solv (Baylor Scott & White Urgent Care +, Lewisville): 4.8/5 average rating (5,894 patients shared ratings)
- Vitals (Dr. Ashley E. Sbanotto, MD): 3.9/5 average (7 ratings with 2 written reviews)
- BSW Health (Women's Health Group): 4.8 (81 reviews) and 4.8 (227 reviews) shown for named providers (81 and 227 reviews (provider ratings shown))
- BBB (Baylor Scott & White Health): 1.44/5 stars (customer review rating) (Not specified in snippet)
What patients say
Patients praise
- High ratings for Baylor Scott & White Urgent Care + in Lewisville with strong sub-scores (wait time, quality of care, bedside manner, staff friendliness, cleanliness).
- High provider ratings shown on Baylor Scott & White Women's Health Group page (4.8) for listed clinicians.
- Some positive sentiment toward provider communication/listening appears in customer feedback on BBB.
Common complaints
- Billing/insurance disputes reported as a major complaint on BBB, described as a 'nightmare' and refusal to adjust coding/billing.
- Low provider rating and negative experiences reported for an obstetrician-gynecologist on Vitals, including dissatisfaction with hormones/medication renewals and mammogram timing/protocol and attitude.
- Complaints about scheduling/administrative experience (example: on Yelp, insurance accepted but patient waited long and was told late that insurance/appointment handling led to a delayed outcome).
- Low overall BBB star rating (1.44/5) indicating broader negative feedback.
In patients' words
"“The billing is a nightmare.”"
— BBB customer review snippet (Baylor Scott & White Health)"“Patients rate her services at 3.9 out of 5 stars on average.”"
— Vitals profile snippet for Dr. Ashley E. Sbanotto, MD"“I was not happy with her attitude and will look for another Ob Gyn.”"
— Vitals written review excerpt on Dr. Ashley E. Sbanotto, MD page"“The average rating is 4.8 out of 5.”"
— Solv page snippet for Baylor Scott & White Urgent Care +, LewisvilleMore clinics in Lewisville
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