Baylor Scott & White Primary Care
Internal Medicine • Lewisville, TX
What patients say
Patients praise
- Doctors and staff are caring, attentive, and listen to patients
- Good communication: explains conditions clearly and ensures understanding
- Thoroughness and up-to-date/knowledgeable care (reviews past notes, takes time)
- Strong overall patient satisfaction and high likelihood of recommending
Common complaints
- Some reports of longer wait times
- Office/staff interactions can be rude or dismissive in at least one practice review
- Mixed mentions of administrative/coverage issues (e.g., office closed when needing doctor)
In patients' words
""She is very good Doctor.she never rush take her time to listen my problems""
— WebMD review snippet for Dr. Shermin Sayani""Friendly and professional staff. Dr Koppel listens and it's great service!""
— Healthgrades review snippet for Dr. Lowell Koppel""Patients say the provider and entire office staff are caring, informative, and professional.""
— Healthgrades summary for Dr. Phillip Disraeli""Although I have been going here for years, I will continue to as they continue to provide great service. No complaints.""
— Localitybiz review snippet for Phipps Family Medicine""The main front desk lady is rude and dismissive. I dread calling her and 4 out of 5 times you need your doctor, the office is closed anyway!""
— Localitybiz review snippet for Phipps Family MedicineMore clinics in Lewisville
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Baylor Scott & White Health
Patients praise: High ratings for Baylor Scott & White Urgent Care + in Lewisville with strong sub-scores (wait time, quality of care, bedside manner, staff friendliness, cleanliness). · High provider ratings shown on Baylor Scott & White Women's Health Group page (4.8) for listed clinicians..
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