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Primary Care in Lewisville, TX

Internal MedicineLewisville, TX

★★★★★4.8/5776 reviews across 5 platforms

Ratings by platform

  • Healthgrades (Dr. Daniel Sone, DO): 4.8 out of 5 star rating (147 reviews (132 written))
  • Healthgrades (Dr. Lowell Koppel, MD): 4.5 out of 5 star rating (114 reviews (94 written))
  • Healthgrades (Dr. Phillip Disraeli, MD): 4.7 out of 5 star rating (200 reviews (167 written))
  • WebMD (Dr. Shermin Sayani, MD): 5.0 out of 5 average rating (26 ratings/reviews)
  • U.S. News (Dr. Lowell B. Koppel): 5 out of 5 patient experience rating (289 total ratings (129 within last 12 months))

What patients say

Patients praise

  • Doctors and staff are caring, attentive, and listen to patients
  • Good communication: explains conditions clearly and ensures understanding
  • Thoroughness and up-to-date/knowledgeable care (reviews past notes, takes time)
  • Strong overall patient satisfaction and high likelihood of recommending

Common complaints

  • Some reports of longer wait times
  • Office/staff interactions can be rude or dismissive in at least one practice review
  • Mixed mentions of administrative/coverage issues (e.g., office closed when needing doctor)

In patients' words

""She is very good Doctor.she never rush take her time to listen my problems""

WebMD review snippet for Dr. Shermin Sayani

""Friendly and professional staff. Dr Koppel listens and it's great service!""

Healthgrades review snippet for Dr. Lowell Koppel

""Patients say the provider and entire office staff are caring, informative, and professional.""

Healthgrades summary for Dr. Phillip Disraeli

""Although I have been going here for years, I will continue to as they continue to provide great service. No complaints.""

Localitybiz review snippet for Phipps Family Medicine

""While some patients have noted longer wait times, the overall consensus is that this provider delivers high-quality care and is highly recommended.""

U.S. News patient review summary for Dr. Lowell B. Koppel

""The main front desk lady is rude and dismissive. I dread calling her and 4 out of 5 times you need your doctor, the office is closed anyway!""

Localitybiz review snippet for Phipps Family Medicine

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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