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Baylor Scott & White Urgent Care+ Lewisville

Urgent Care • Lewisville, TX

★★★★★4.6/51,564 reviews across 2 platforms

Ratings by platform

  • Solv Health: 4.8 out of 5 (Not explicitly stated (aggregate))
  • NextCare: 4.6 out of 5 (1564 reviews)
  • Facebook: 86% recommend (41 reviews)

What patients say

Patients praise

  • Friendly and professional staff members
  • High quality of medical care and clinical attention
  • Convenient accessibility and weekend hours
  • Efficient post-care follow-up
  • Effective handling of minor injuries and testing procedures

Common complaints

  • Inconsistent or long wait times despite appointments
  • Issues with insurance acceptance and billing discrepancies
  • Reports of unprofessional or rude staff behavior
  • Technical problems with online scheduling systems

In patients' words

"Excellent care! Great followup and wonderful staff. Easy to find and very little waiting."

— Yelp

"Terrible!! Per our insurance portal, BSW is accepted. I scheduled an appt at 2:20, arrived at 2:10, paid my co-pay only to be told at 3:30 my insurance wasn't ..."

— MapQuest

"Terrible experience. We were one of two people in waiting room, still took almost an hour to be seen. Asst. Taking vitals was extremely rude to my 90 yr old ..."

— Yahoo Local

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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