Jefferson Dental & Orthodontics
Orthodontics • Lewisville, TX
Ratings by platform
- Facebook: 84% recommend (40 reviews)
What patients say
Patients praise
- Some staff members described as patient and understanding
- Convenient location and availability (e.g., Saturday hours)
- Use of modern technology like 3D scanning for transparency
- Compassionate care reported in specific instances
Common complaints
- Deceptive billing practices, including unauthorized charges and overcharging
- Difficulty obtaining refunds for overpayments
- Poor communication and lack of accountability regarding billing issues
- Rude or unprofessional behavior from staff
In patients' words
"If there's an issue and you need help and answers, you have to speak to all who answer the phones inside the small local offices. It's sad because it seems they all work together as far as passing the message on. There is no office manager that is willing to help."
— Birdeye review"Jocelyn was very patient and understanding, and helped convince me into having the tooth removed by Dr."
— Yelp reviewMore clinics in Lewisville
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Breeze Urgent Care
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Baylor Scott & White Health
Patients praise: High ratings for Baylor Scott & White Urgent Care + in Lewisville with strong sub-scores (wait time, quality of care, bedside manner, staff friendliness, cleanliness). · High provider ratings shown on Baylor Scott & White Women's Health Group page (4.8) for listed clinicians..
Baylor Scott & White Primary Care
Patients praise: Doctors and staff are caring, attentive, and listen to patients · Good communication: explains conditions clearly and ensures understanding.
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