Southside | Lansing Urgent Care
Urgent Care • Lansing, MI
Ratings by platform
- Solv Health (Lansing Urgent Care - Southside): 5.0 out of 5 stars (Solv Health) (2 reviews)
- Solv Health (McLaren Greater Lansing, Mid-Michigan Physicians Southside Urgent Care): 1.0 out of 5 stars (Solv Health) (2 reviews)
What patients say
Patients praise
- Friendly and helpful staff
- Clean and professional facility environment
- Efficient and streamlined service process (quick check-ins)
- Convenience of on-site services like X-rays and pharmacy
Common complaints
- Poor communication and lack of listening to patient concerns
- Rude or indifferent staff behavior
- Difficulty reaching a real person via the phone system
- Delays in receiving test results
In patients' words
"5-Star experience on Labor Day no less. Clean, prompt and professional. Everyone was courteous and knowledgeable. We were in and out no more than an hour."
— Lansing Urgent Care - Southside official website"I have been in healthcare for 20 years and have never treated a patient the way they treated me. Communication was poor, I had contact with 3 people, none of whom listened to my concerns. I was cut off and interrupted each time I tried to talk."
— Solv Health review for McLaren/Mid-Michigan Physicians Southside Urgent CareMore clinics in Lansing
Lansing Urgent Care-West
Patients praise: friendly and professional medical staff/providers · efficient service for certain needs (e.g., stitches, acute illness).
University of Michigan - Sparrow Urgent Care
Patients praise: some patients report exceptional personal care from specific nurse practitioners and physician assistants · efficiency in check-in processes for some visits.
Alliance Obstetrics & Gynecology | UWH of Michigan
Patients praise: patients feeling heard, respected, and empowered · staff described as friendly, professional, and efficient.
Lab Locations in Lansing, Michigan - Walk-In Lab
Patients praise: convenience of drive-thru testing options · professionalism and kindness of individual staff members.
Eye Doctors & Eye Care Services in Lansing, Michigan
Patients praise: highly skilled and knowledgeable doctors · exceptional, caring bedside manner and patient-focused communication.
The Cancer & Hematology Centers: CHC
Patients praise: Physicians described as kind, caring, and thorough, taking time to answer questions · Staff noted for being friendly, efficient, and kind in various instances.
Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.