Urgent Care at Lancaster Medical Offices - Kaiser Permanente
Urgent Care • Lancaster, CA
Ratings by platform
- Yelp, UrgentCareMap, Apple Maps aggregate: 2.7/5 (~124-134 reviews across platforms)
What patients say
Patients praise
- convenient location with integrated services like lab and pharmacy
- efficiency in some care experiences
- polite medical staff in certain encounters
Common complaints
- reports of rude or condescending staff interactions
- dissatisfaction with medical care outcomes (e.g., being sent home)
- operational complaints regarding hours or department accessibility
In patients' words
"This is the absolute worst experience we have ever had. Many bad experiences with Kaiser but this was by far the worst! The last time we brought our 6 year old in they sent us home."
— Apple Maps Review (Erika A.)"I visited this Kaiser location for a flu shot during posted hours, only to find the desk closed. While the first two receptionists were rude and condescending..."
— Apple Maps Review (Jennifer B.)More clinics in Lancaster
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