PT West
Physical Therapy • Lancaster, CA
Ratings by platform
- Yelp/MapQuest: 5.0/5 (65 reviews)
- Yelp/Yahoo Local: 5.0/5 (134 reviews)
- Google/ReviewsOnMyWebsite: 5.0/5 (131 reviews)
- Google/ReviewsOnMyWebsite: 4.7/5 (39 reviews)
What patients say
Patients praise
- Highly skilled and knowledgeable therapists
- Compassionate, attentive, and friendly staff/environment
- Effective personalized care and noticeable recovery progress
- Clean, professional, and well-equipped facilities
- Efficient handling of scheduling and insurance matters
Common complaints
- Occasional reports of administrative or booking frustrations (e.g., phone staff, scheduling)
- Some patients experience dissatisfaction with specific treatment approaches or perceived lack of progress
- Occasional complaints about facility environment (e.g., waiting room conditions)
In patients' words
"Very intimate, great quality care. It doesn't feel like a factory they take their time with you."
— Yelp reviewer"PT West is awesome. The front desk always greeted with a smile both days of the week that I went in for 5 to 6 months. Adam did wonders for my shoulder."
— Yelp reviewer"Waiting room smells like dirty diapers and all the seating is too low for older post op patients like me to get in and out of."
— Yelp/Yahoo Local reviewerMore clinics in Lancaster
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