Chronic Wound Care at Home - Specialty Care Clinics
Wound Care • Lancaster, CA
Ratings by platform
- Birdeye: 4.9/5 stars (601 reviews)
- Zocdoc: 4.59/5
- WebMD: 1/5 (1 review)
What patients say
Patients praise
- Compassionate, thorough, and attentive bedside manner from providers
- Professional and friendly administrative staff
- Efficient appointment booking and coordination process
- Effective communication and clear explanation of treatment plans
Common complaints
- Concerns regarding communication, particularly with text responsiveness for prescription refills
- Perceived lack of financial transparency or high cost for out-of-pocket services
- Allegations of unprofessional conduct by specific staff members
In patients' words
"She’s not in a rush. She really wants to know what’s going on with you so she can resolve the problem not just push you out like normal doctors do."
— Patient review on rater8 regarding a provider at the Lancaster location"My first experience with these group of people was absolutely amazing! From the phone calls prior to my appointment to the first contact with the receptionist all the way through the contact of booking my next appointment… Great experience!"
— Patient review on Birdeye for the Lancaster location"This incompetent phony would not respond to any text for refills, breaking my treatment plan. What a terrifying experience."
— Patient complaint on WebMD for the Lancaster locationMore clinics in Lancaster
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