LANCASTER URGENT CARE
Urgent Care • Lancaster, CA
Ratings by platform
- Birdeye/Google (UPMC Urgent Care): 4.4/5 (60 reviews)
- Solv (Lancaster General Health Urgent Care): 3.0/5 (2 reviews)
- UrgentCareMap (Lancaster Urgent Care - CA): 4.8/5 (297 reviews)
- Birdeye (Lancaster General Health Urgent Care): 3.6/5 (128 reviews)
- Solv (Patient First Primary and Urgent Care): 2.7/5 (3 reviews)
What patients say
Patients praise
- Friendly, empathetic, and professional staff
- Efficient and fast service in many instances
- Clean and welcoming facilities
- Convenient walk-in availability and extended hours
- Thoroughness in diagnostics and treatment
Common complaints
- Long wait times
- Perceived lack of care or feeling rushed during visits
- Concerns regarding insurance coverage and billing transparency
- Rudeness of some staff members or medical personnel
In patients' words
"However, each and every staff member we encountered cared for us so well! From start to finish, we had nothing but outstanding service. The front desk staff, nurse assistants and our PA (Gretchen Reynolds) were empathetic, professional and patient with us."
— Birdeye (UPMC Urgent Care)"The Medical assistant and PA were extremely rude. My wait til was 45 to 60 minutes and waited an hour and a half to be seen when it wasn't even busy. I will never come back again. Waste of time and money."
— Birdeye (Lancaster General Health Urgent Care)"Came in close to closing. Wrote me a quick script. Rushed me out. Barely looked at my issue. Felt like a complete burden."
— Solv (Patient First Primary and Urgent Care)More clinics in Lancaster
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