Lakewood Medical Building - Cleveland Clinic
OB-GYN • Lakewood, OH
Ratings by platform
- Yelp (Cleveland Clinic - Lakewood): 2.8 out of 5 stars (17 reviews)
- Rehab.com (Cleveland Clinic – Lakewood Family Health Center): 3.11 out of 5 stars (160 reviews)
What patients say
Patients praise
- Some staff perceived as informative in specific medical encounters
- The outer lobby is described as visually appealing
Common complaints
- Perceived rudeness and lack of professionalism from front desk staff and administrative personnel
- Difficult or poor communication regarding medical expectations and patient care
- Complaints about perceived lack of empathy, especially toward pregnant patients and those seeking information
- Issues with appointment management, such as unnotified cancellations and wait times for parking/logistics
- Some reports of doctors being perceived as short, dismissive, or unhelpful regarding patient questions
In patients' words
"OBGYN receptionist is very rude. They are not accommodating and when it comes to someone being pregnant they do not make you feel comfortable."
— Mappca.com review of Lakewood Medical Building"Ari at the front desk was extremely rude and unprofessional. I arrived and my appointment had been cancelled without my knowledge, so I was asking questions for clarity."
— Rehab.com review of Cleveland Clinic – Lakewood Family Health Center"Dr. Mikol was incredibly rude and unhelpful. I had a question in regard to healthy eating and lifestyle due to PCOS and she looked at me, grabbed her stomach, and asked if she, “looked like a weight loss doctor” to me."
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