Lakewood Family Health Center - Cleveland Clinic
Family Medicine • Lakewood, OH
Ratings by platform
- Apple Maps: 3.3/5 (not explicitly total provided)
- Rehab.com: 3.1/5 (160 reviews)
- Yelp (via MapQuest): 4.0/5 (11 reviews)
What patients say
Patients praise
- Highly skilled and empathetic primary care physicians who listen to patients
- Efficient lab services and quick turnaround for routine tests
- Clean facility and convenient, free parking
- Comprehensive care for chronic and complex health issues
Common complaints
- Rudeness and unprofessional behavior from front-desk and administrative staff
- Billing and insurance communication issues
- Perception of poor or declining quality of care in some departments
- Long wait times or scheduling frustrations
- Concerns regarding cleanliness of exam rooms
- Specific complaints about provider empathy and communication in certain instances
In patients' words
"I'm 77 years old and Dr. Hanicak is the best doctor I have ever had and it's not close. He is empathetic and includes the patient in all decisions."
— Dr. John Hanicak - Patient Reviews"Ari at the front desk was extremely rude and unprofessional. I arrived and my appointment had been... without my knowledge, so I was asking questions for clarity. She mouthed off at me..."
— Rehab.com Patient ReviewMore clinics in Lakewood
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