Lakeside Orthopedic Institute | Lake Havasu
Orthopedics • Lake Havasu City, AZ
Ratings by platform
- Birdeye: 3.5 stars (155 reviews)
- WebMD: 3 out of 3 reviews (no specific star average provided) (3 reviews)
What patients say
Patients praise
- Highly regarded and skilled surgeons
- Compassionate and thorough bedside manner from doctors
- Friendly and kind support staff (e.g., cast technicians, physical therapy team)
- Successful surgical outcomes for joint and shoulder replacements/repairs
Common complaints
- Difficulty reaching the office via phone
- Frustrations with billing and refund processes
- Delays in coordinating physical therapy or treatment scheduling
In patients' words
"Dr. Heiner is a rare type these days and even now that we moved My Husband says he will go right back to Dr Heiner when he is ready for his knees surgery!!"
— Birdeye User Review"I have been waiting over two months for a refund check. I was double billed for my portion of an MRI that I had done in March. I have tried numerous times to call the billing department and have yet to get through."
— WebMD User Review"Dr. HEINER and his staff was amazing! new knee! Very professional and bedside manner was outstanding. But the Office operation mostly AI stunk."
— MapQuest User ReviewMore clinics in Lake Havasu City
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