Live
Read now
Optima Medical logo

Optima Medical

Primary Care • Lake Havasu City, AZ

What patients say

Patients praise

  • Physicians who are described as thorough, compassionate, and attentive listeners
  • Staff who are often praised as friendly, knowledgeable, and efficient at specific practices
  • High levels of satisfaction with personalized care plans and diagnostic thoroughness

Common complaints

  • Difficulty with office staff responsiveness and friendliness
  • Long wait times and administrative issues with scheduling tests or procedures
  • Occasional reports of feeling dismissed or lack of concern regarding specific health conditions

In patients' words

"Dr. Carls is relentless in his desire to have the best plan, for me. I always leave knowing that my issues have been addressed and if not, he will figure it out."

— Birdeye patient review for Dr. Jeff Carls

"From the very first interaction he put me at ease. His whole demeanor was upbeat and positive. He is very personable and most importantly he made me feel heard."

— Healthgrades patient review for Dr. John Moran

"Very rude doesn't seem to care... Dr. Levey treated my daughter with little to no care or concern about her condition."

— Healthgrades patient review for Dr. Craig Levy

"MRI ordered in April, but never sent to anyone to schedule, then it has taken me weeks of back and forth to get the ..."

— Yelp patient review for Cornerstone Family Healthcare

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

More clinics in Lake Havasu City

Havasu Medical Group

★★★★★4.6/5(405 reviews · 1 platform)

Patients praise: professional and engaging medical staff · courteous and kind treatment.

Lake Havasu City, AZPrimary Carepositive

Family Primary Care

★★★★☆3.7/5(138 reviews · 3 platforms)

Patients praise: Caring and knowledgeable providers who take time with patients · Pleasant, helpful, and accommodating office staff (reported by many).

Lake Havasu City, AZPrimary Carepositive

Compassus

★★★★★5.0/5(31 reviews · 1 platform)

Patients praise: Maintains CHAP accreditation, indicating adherence to industry standards for quality and compliance · Generally high ratings on some aggregated review platforms.

Lake Havasu City, AZHospice and Palliative Caremixed

Neurology & Neurosurgery | Lake Havasu City, AZ Neurologists

★★★★★4.8/5(125 reviews · 4 platforms)

Patients praise: patients reporting positive surgical outcomes and improved quality of life · appreciation for doctors who provide clear explanations and avoid unnecessary medication.

Lake Havasu City, AZNeurologymixed

Optima Medical

★★★★★4.7/5(674 reviews · 8 platforms)

Patients praise: Providers described as compassionate, thorough, and knowledgeable · Strong communication and willingness to listen to patient concerns.

Lake Havasu City, AZFamily Medicinepositive

Sleep Clinic - Lake Havasu City

★★★★★4.7/5(101 reviews · 5 platforms)

Patients praise: Highly caring, compassionate, and attentive doctors (specifically Dr. Berdin and Dr. Cunning) · Friendly, helpful, and kind support staff reported by many patients.

Lake Havasu City, AZSleep Medicinemixed

See all clinics in Lake Havasu City →

Comparing your options?

Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.

More Primary Care clinics