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Primary Care Doctors & Clinic in Central Lake Havasu ...

Family MedicineLake Havasu City, AZ

★★★★★4.7/5674 reviews across 8 platforms

Ratings by platform

  • Birdeye (Primary Care & Diabetes): 5.0/5 (137 reviews)
  • Birdeye (North Country HealthCare): 4.4/5 (200 reviews)
  • Birdeye (Innovative Primary Care): 4.0/5 (10 reviews)
  • Birdeye (Prima Medical Care): 4.5/5 (8 reviews)
  • Dr. Jeff Carls Family Medicine and Aesthetics: 4.8/5 (246 reviews (Birdeye) / 256 reviews (Website))
  • WebMD (Dr. Thomas Powers): 5.0/5 (12 ratings)
  • Healthgrades (Dr. John Moran): 4.4/5 (5 reviews)
  • Healthgrades (Dr. Jeffrey Carls): 4.2/5 (56 reviews)

What patients say

Patients praise

  • Providers described as compassionate, thorough, and knowledgeable
  • Strong communication and willingness to listen to patient concerns
  • Positive patient experiences with nursing and support staff in many offices
  • Short wait times and easy scheduling reported by some patients at specific practices

Common complaints

  • Difficulty scheduling timely appointments or long wait times for established patients
  • Reports of rude or unhelpful front desk and administrative staff at certain locations
  • Specific patient concerns regarding treatment efficacy or clinical communication at individual clinics

In patients' words

"From the very first interaction he put me at ease. His whole [staff] was upbeat and positive. He is very personable and most importantly he made me feel heard."

Healthgrades review for Dr. John Moran

"I cannot get in to get care in a timely fashion. When an established patient needs to be seen she should not have to wait over 30 days."

Birdeye review for North Country HealthCare

"1 star review- For the rude customer service Bri at the front desk. I have called there many times and she is not very nice and somewhat rude."

Birdeye review for Prima Medical Care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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