Optima Medical
Family Medicine • Lake Havasu City, AZ
Ratings by platform
- Dr. Jeff Carls Family Medicine and Aesthetics: 4.8/5 (246 reviews)
What patients say
Patients praise
- Providers described as compassionate, thorough, and knowledgeable
- Strong communication and willingness to listen to patient concerns
- Positive patient experiences with nursing and support staff in many offices
- Short wait times and easy scheduling reported by some patients at specific practices
Common complaints
- Difficulty scheduling timely appointments or long wait times for established patients
- Reports of rude or unhelpful front desk and administrative staff at certain locations
- Specific patient concerns regarding treatment efficacy or clinical communication at individual clinics
In patients' words
"From the very first interaction he put me at ease. His whole [staff] was upbeat and positive. He is very personable and most importantly he made me feel heard."
— Healthgrades review for Dr. John Moran"I cannot get in to get care in a timely fashion. When an established patient needs to be seen she should not have to wait over 30 days."
— Birdeye review for North Country HealthCare"1 star review- For the rude customer service Bri at the front desk. I have called there many times and she is not very nice and somewhat rude."
— Birdeye review for Prima Medical CareMore clinics in Lake Havasu City
Havasu Medical Group
Patients praise: Professional and knowledgeable medical staff reported in some instances · Compassionate care during surgical and urgent situations.
Compassus
Patients praise: Maintains CHAP accreditation, indicating adherence to industry standards for quality and compliance · Generally high ratings on some aggregated review platforms.
Optima Medical
Patients praise: Physicians who are described as thorough, compassionate, and attentive listeners · Staff who are often praised as friendly, knowledgeable, and efficient at specific practices.
Neurology & Neurosurgery | Lake Havasu City, AZ Neurologists
Patients praise: patients reporting positive surgical outcomes and improved quality of life · appreciation for doctors who provide clear explanations and avoid unnecessary medication.
Sleep Clinic - Lake Havasu City
Patients praise: Highly caring, compassionate, and attentive doctors (specifically Dr. Berdin and Dr. Cunning) · Friendly, helpful, and kind support staff reported by many patients.
Havasu Medical Group
Patients praise: Friendly, caring, and professional nursing staff · Surgeons described as knowledgeable, thorough, and compassionate.
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