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Orthopedic Center of Excellence | Lake Havasu City, AZ

OrthopedicsLake Havasu City, AZ

★★★☆☆3.3/587 reviews across 5 platforms

Ratings by platform

  • Healthgrades (Dr. Theron Tilgner): 2.6 out of 5 stars (37 ratings)
  • Healthgrades (Dr. John Lankenau): 2.9 out of 5 stars (11 ratings)
  • Healthgrades (Dr. Steven Anderson): 4 out of 5 stars (likelihood to recommend) (multiple reviews/ratings)
  • Healthgrades (Dr. James Barnes): 5 out of 5 stars (likelihood to recommend) (multiple reviews/ratings)
  • Birdeye (Dr. Daniel E. Heiner): 4 out of 5 stars (39 reviews)

What patients say

Patients praise

  • skilled surgeons with specialized expertise in joint replacement and orthopedics
  • compassionate and professional care reported by many patients
  • positive surgical outcomes including successful recoveries and pain relief
  • high recommendations for specific orthopedic surgeons in the area

Common complaints

  • long wait times for appointments and in-office visits
  • concerns regarding bedside manner and perceived lack of empathy from some providers
  • frustrations with administrative staff and communication responsiveness
  • reports of unsuccessful surgeries or post-operative complications

In patients' words

"Dr. Barnes performed knee arthroscopic surgery earlier this week, and from start to finish, he exemplified the highest standards of medical excellence."

Healthgrades (Dr. James Barnes)

"Dr is very money hungry wants to poke and push you out the door as fast as his needle allows no explanation no personality no time for you just money for him. Patient beware"

Healthgrades (Dr. Theron Tilgner)

"This doctor may be nice but he has the worst staff. They are rude, arrogant and could care less about your medical needs. Getting an appointment is months out."

Birdeye (Dr. Daniel E. Heiner)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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