Concord Hospital Internal Medicine - Laconia
Primary Care • Laconia, NH
Ratings by platform
- Birdeye and Rehab.com: 2.7/5 stars (139 (Birdeye) and 66 (Rehab.com) reviews referenced)
What patients say
Patients praise
- Some patients report compassionate and friendly care from specific ER, OR, and nursing staff
- High patient recommendation rates reported in some health surveys
- Some providers receive positive individual patient satisfaction ratings
Common complaints
- Long emergency room wait times and patient overcrowding
- Dissatisfaction with hospital administration and perceived decline in access to care following the 2021 merger
- Concerns regarding staff professionalism, responsiveness, and patient advocacy
- Issues with facility maintenance, food quality, and patient billing practices
In patients' words
"Criticism included one woman who said she and her ill husband languished in the lobby of Concord’s emergency room for 23 hours."
— Union Leader, June 2026"Just terrible. If you have questions or want clarification, you get some nurses upset at you. None of the hospitalists are on the same page half the time."
— Rehab.com user reviewMore clinics in Laconia
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