Tilton - Concord Orthopaedics
Orthopaedics • Laconia, NH
Ratings by platform
- Birdeye: 4.9/5 (237 reviews)
- TrustAnalytica (Acute Injury Clinic): 4.8/5 (348 reviews)
- rater8: 4.79/5 (17,000+ ratings)
What patients say
Patients praise
- Highly knowledgeable and professional physicians
- Positive surgical outcomes and effective care for joint replacements
- Welcoming and caring staff in specific instances
- Clear explanations of medical conditions and options
Common complaints
- Concerns regarding staff behavior and rudeness
- Difficulties in reaching the office via phone
- Issues with online portal and payment systems
- Perception of declining provider quality
In patients' words
"Dr. Hager is amazing!!! My knee replacement from beginning to post surgery has been outstanding. I couldn't have asked for a better experience."
— Review for Tilton location"Quality of providers has tanked. Staff stunningly rude and CEO unresponsive. The 3 month old online portal and payment system is dreadful and is broken in many links. Getting through on the phone? FORGET IT."
— Review for Concord Orthopaedics practiceMore clinics in Laconia
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