HealthFirst Family
Obstetrics and Gynecology • Laconia, NH
Ratings by platform
- Birdeye / General aggregators: 3.2/5 (40 reviews)
- Birdeye: 3.1/5 (57 reviews)
- rater8: 4.9/5 (246 reviews)
- WebMD (2 reviews)
What patients say
Patients praise
- High praise for specific medical providers and clinical staff
- Positive experiences with patient portal communication for some patients
- Some patients describe their overall experience as wonderful or highly satisfactory
- Strong ratings on specific professional rater platforms indicating potential variance in patient satisfaction across different metrics
Common complaints
- Concerns regarding communication and patient follow-up
- Reports of unprofessional or unethical behavior by specific staff members
- Complaints about high provider turnover and lack of continuity of care
- Dissatisfaction with the referral process for specialists
- General negative sentiment regarding administrative staff and customer service tone
In patients' words
"I have had the most wonderful experience so far. Super friendly receptionist/s, I absolutely love my ARNP... Communication is on point through their patient portal as well. Very happy here."
— Patient review via Birdeye"No communication at all with these people. No one wants to do their job... Run away before your insurance is ripped off."
— Patient review via Birdeye"Since I became a patient over 10 years ago, I have had to endure five primary provider changes. No explanations given to the patients."
— Patient review via WebMDMore clinics in Laconia
Concord Hospital Obstetrics and Gynecology
Patients praise: Some patients report excellent, compassionate, and professional care from specific physicians and staff members · Doctor communication is often rated positively, sometimes exceeding national averages.
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