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Concord Hospital Orthopaedics

Orthopaedics • Laconia, NH

★★★☆☆2.7/5139 reviews across 2 platforms

Ratings by platform

  • Birdeye/Google aggregate: 2.7/5 (139 reviews)
  • US News & World Report

What patients say

Patients praise

  • Some staff members (nurses, specific doctors) described as compassionate, friendly, or professional
  • Efficiency reported by some patients for certain procedures or encounters
  • High recommendation rate for the general hospital (86%)

Common complaints

  • Extended wait times in the emergency department
  • Perceived lack of compassion or responsiveness from nursing/hospitalist staff
  • Concerns regarding facility cleanliness and maintenance
  • Frustration over billing practices and perceived unnecessary procedures
  • Difficulty obtaining timely help or clarification during inpatient stays

In patients' words

"Waited for 5 hours a nurse then came out an said the wait would be 9 hours an they have No Beds. Don’t understand why they are even open."

— Birdeye/Google Review

"Just terrible. If you have questions or want clarification, you get some nurses upset at you. None of the hospitalists are on the same page half the time."

— Rehab.com Review

"Dr. Hager is amazing!!! My knee replacement from beginning to post surgery has been outstanding. I couldn't have asked for a better experience."

— Localitybiz Review (Concord Orthopaedics)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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