Ophthalmology & Optometry - La Crosse - Mayo Clinic Health System
Eye Clinic/Optometry • La Crosse, WI
Ratings by platform
- WebMD Care (for Dr. Michael Scott): 4.5 out of 5 stars (8 reviews)
- Yelp (for Mayo Clinic Health System La Crosse): 1.7 out of 5 stars (20 reviews)
- U.S. News & World Report (for Ophthalmology department): 4 out of 5 stars (12 reviews)
What patients say
Patients praise
- High satisfaction with the expertise and professionalism of individual physicians
- Effective treatment outcomes for specific eye conditions
- Positive patient experience scores for the hospital system overall (e.g., HCAHPS data)
Common complaints
- Issues with administrative responsiveness, particularly via the patient portal
- Concerns regarding billing practices
- Reports of perceived long wait times and inefficient scheduling
- Instances of poor communication from front-desk and clinical staff
In patients' words
"I’ve sent multiple messages through the patient portal regarding repetitive testing with no answers. I have yet to receive a response... Mayo is no longer the top tier medical facility it was thought to be."
— Wanderlog review of Mayo Clinic Health System La Crosse"Billing is a nightmare here. I went into Mayo for the first time ever back in March for urgent care."
— Yelp review of Mayo Clinic Health System La CrosseMore clinics in La Crosse
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