Gundersen Eye Clinic La Crosse
Eye Clinic/Optometry • La Crosse, WI
Ratings by platform
- Gundersen Health System provider pages: 4.9/5 (475 reviews)
- Facebook: 92% recommend (22 reviews)
What patients say
Patients praise
- Highly knowledgeable and skilled doctors (e.g., Dr. Nash, Dr. Falkenberry)
- Compassionate, professional, and patient-centered staff behavior
- Effective and thorough clinical care and communication for complex conditions
- Ease of access for urgent/walk-in issues in some cases
- Generally positive patient interaction and organization in the healthcare system
Common complaints
- Long wait times for appointments and between tests
- Difficulties with registration and check-in processes (including system issues)
- Instances of perceived rushed or insufficient time spent by physicians with patients
- Concerns regarding professionalism of staff in patient-facing areas
- Issues with lack of communication, such as not informing patients about side effects like eye dilation or follow-up instructions
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