Gundersen Eye Clinic La Crosse
Eye Clinic/Optometry • La Crosse, WI
Ratings by platform
- Gundersen Health System provider pages: 4.7-4.9 out of 5 across individual providers (475 ratings/131 reviews for select providers)
- Facebook: 92% recommend (22 reviews)
What patients say
Patients praise
- Highly knowledgeable and skilled doctors (e.g., Dr. Nash, Dr. Falkenberry)
- Compassionate, professional, and patient-centered staff behavior
- Effective and thorough clinical care and communication for complex conditions
- Ease of access for urgent/walk-in issues in some cases
- Generally positive patient interaction and organization in the healthcare system
Common complaints
- Long wait times for appointments and between tests
- Difficulties with registration and check-in processes (including system issues)
- Instances of perceived rushed or insufficient time spent by physicians with patients
- Concerns regarding professionalism of staff in patient-facing areas
- Issues with lack of communication, such as not informing patients about side effects like eye dilation or follow-up instructions
In patients' words
"Dr. Nash and assistant were excellent! Did their work and I was given a diagnosis which Comforted me, knowing what problem was with my eye. All staff were EXCELLENT!"
— Gundersen Health System provider reviews"Our appointment was at 9am. We didn't get seen until noon. Totally unacceptable! ... The Dr. was rushed and spent very little time with us."
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