Plastic Surgery | Gundersen Health System
Plastic Surgery • La Crosse, WI
What patients say
Patients praise
- Many patients praise the medical staff and surgeons for being kind, friendly, and professional.
- Providers are frequently described as knowledgeable, comforting, and supportive, particularly in high-stress situations like cancer reconstruction.
- Patients appreciate the thoroughness and attention to detail during consultations and procedures.
- Multiple reports of successful, satisfying surgical results.
Common complaints
- Some patients reported administrative issues, specifically regarding the receptionist/front desk staff at the clinic being perceived as unfriendly or unhelpful.
- Isolated complaints regarding scheduling, including potential mismatch of procedure expertise.
- Specific clinical concerns such as dissatisfaction with surgical outcomes (e.g., eyelid issues) or insurance/billing/peer review support.
- Individual reports of perceived unprofessional or "snippy" tone during interactions with staff or providers.
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