CommuniCare
Behavioral Health • Kyle, TX
Ratings by platform
- Various review platforms including BestProsInTown, BusinessYab, and Vitals: 4.9/5 (228 reviews)
What patients say
Patients praise
- Friendly and warm staff, particularly in pediatrics and women's health
- Providers who are attentive, compassionate, and take time to listen to patient concerns
- Helpful and efficient front desk/check-in process reported by many patients
- Value and accessibility for patients without insurance
- Clean facility atmosphere
Common complaints
- Reports of rude or condescending staff, including phlebotomists and medical providers
- Billing issues and unexpected charges for uninsured or self-pay patients
- Concerns regarding communication with providers and lack of clear explanations for services/meds
- Occasional reports of disorganized office environment
In patients' words
"After having several bad experiences here, I was blown away by the care I was given from both Maria D and Dr. Duah in pediatrics. Maria went above and beyond... Dr. Duah was very compassionate and empathetic..."
— Patient testimonial on LocalityBiz"I will not go back here. What an unorganized loud office and they didn't even get the reason why I was coming in right. So I got stuck with a nurse practitioner who did not listen to me..."
— Patient complaint on USCompanies.net"This facility is very trustworthy and have excellent alternatives for patients without insurance."
— Patient review on BusinessYabMore clinics in Kyle
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