Kyle MH Center
Behavioral Health • Kyle, TX
Ratings by platform
- Google via Birdeye: 1.9/5 (41 reviews)
What patients say
Patients praise
- Some staff and therapists are perceived as friendly and helpful
- Has provided necessary help for some patients in the past
Common complaints
- Difficulty scheduling appointments and long wait times for callbacks
- Poor administrative communication and difficulty getting medication refills processed
- Staff perceived as rude or dismissive, particularly at the front desk/reception
- Concerns regarding record-keeping accuracy and HIPAA compliance
- Patients feeling discouraged or worse after seeking care
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