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Family Medicine Kingsport | ETSU Health logo

Family Medicine Kingsport | ETSU Health

Family Medicine • Kingsport, TN

★★★★★5.0/527 reviews across 1 platforms

Ratings by platform

  • WebMD Care: 5.0/5.0 (27 ratings (for Dr. Peter Platzer))
  • WebMD: Not specified (1 review)
  • rater8 (for Dr. Zachary Sumpter): Not specified (multiple positive testimonials) (Multiple reviews)

What patients say

Patients praise

  • Providers described as attentive listeners who do not rush visits
  • Professional and efficient care noted in some patient experiences
  • Comprehensive, team-based care approach mentioned as a practice focus
  • Strong, positive feedback for certain individual physicians

Common complaints

  • Billing and insurance processing issues
  • Difficulties scheduling appointments and reaching staff
  • Concerns regarding referral follow-through
  • Negative experiences with specific providers mentioned in online reviews

In patients' words

"DO NOT GO HERE!! The front desk lies about appointments and they bill you for services without telling you."

— LocalityBiz review

"If you want a professional who takes the time to listen to his patients. This is your guy."

— rater8 review for Dr. Zachary Sumpter

"Staff was courteous. (Did Well)"

— WebMD Care patient feedback for Dr. Peter Platzer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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