Kingsport Kidney Center - Holston Medical Group
Dialysis • Kingsport, TN
Ratings by platform
- Birdeye (Holston Medical Group): 3.5/5 stars (22 reviews)
- Birdeye (HMG): 2.7/5 stars (14 reviews)
- WebMD: Not explicitly averaged, but includes mixed individual feedback (2 reviews)
What patients say
Patients praise
- Access to a large network of providers
- Some patients report high-quality care from specific doctors and nurse practitioners
- Compared favorably to other local health systems by some patients
Common complaints
- Difficulty getting callbacks from staff
- Issues with billing and insurance processing
- Some reports of poor bedside manner or lack of empathy from staff/providers
- Concerns over office staff policies (e.g., being forced to see nurse practitioners)
In patients' words
"They have some good and bad doctors."
— Birdeye Review"We always receive top notch care, and the network of providers is amazing. Our bills are reasonable..."
— WebMD Review"Office staff instructed to force patients to see nurses practitioner. If you refuse, the check out girl tells you to take your business elsewhere."
— WebMD Review"2 stars for the staff. That's all I should say."
— Birdeye ReviewMore clinics in Kingsport
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