
Key West Health Center - CHI - Community Health of South Florida
Primary Care • Key West, FL
Ratings by platform
- CHI Key West Health Center (via beautihost.com summary of patient feedback): Generally high ratings for individual providers (e.g., 5/5 stars mentioned for specific doctors) but some critical 1/5 star experiences reported regarding administrative processes. (Not explicitly aggregated; limited number of specific, identifiable patient reviews available in indexed results.)
What patients say
Patients praise
- Kind, attentive, and friendly medical providers (specifically Dr. Santiago)
- Comprehensive care for complex medical needs
- Accessible and inclusive care for various insurance types including Medicaid
Common complaints
- Difficulty scheduling follow-up appointments
- Perceived poor service/lack of care
In patients' words
"I had an appointment with Dr. Santiago: a kind, responsive, friendly doctor... A meticulous and very attentive therapist, especially to details, the doctor loves his job."
— Aigul Itol (Patient)"I have never received worse care and service in my life, and am appalled by their blatant lack of for patient health. I was discharged from the hospital nearly a month ago and am still trying to make my follow up appointment."
— Madelyn Dudley (Patient)"Dr Sandy is literally one in a million and KW is blessed to have him treating the locals here. He went well over and above the call of duty to care for a patient who happened to be my dear friend."
— Joseph Kenworthy (Patient/Advocate)More clinics in Key West
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