Keys Medical Group - Gastroenterology | Locations | Key West, Florida
Gastroenterology • Key West, FL
Ratings by platform
- WebMD Care: 4.5/5 (7 ratings) (7)
- Yelp: 3.0/5 (2 ratings) (2)
- Vitals: 3.4/5
- Healthgrades: 3.1/5 (12 ratings) (12)
- WebMD Care: 4.0/5 (6 ratings) (6)
What patients say
Patients praise
- Some patients found specific providers to be informative and professional
- Convenience of location for some residents
- Clear communication of conditions and treatments by some physicians
Common complaints
- Difficulty with scheduling and appointments, including long waits for follow-ups and canceled appointments
- Reports of unprofessional, rude, or arrogant staff and physician behavior
- Challenges with communication, including difficulty reaching office staff or receiving timely follow-up regarding test results
- Some patients felt their medical concerns were dismissed or poorly managed
In patients' words
"Dr Lopez and his staff are great. I came in for a office procedure. No long wait, no mountain of paperwork. Dr. Lopez was very informative, answered all of my questions."
— Yelp"I see there are more negative reviews for Keys Medical Group than positive and most related to scheduling."
— Beautihost"The office started robo-calling me to set an app... I called and the soonest see me was in August. And the PA... the colonoscopy I was... the results would be available in 2-3... from Dr. Lopez or his staff for 4 days I looked on the portal and there... results available."
— Healthgrades"Fortunate this man is a GI Physician because he's a total A-hole. Avoid him."
— WebMD Care"He doesn't care about his patients. He's rude, arrogant, and self-centered. All he wants is his money from your visit."
— VitalsMore clinics in Key West
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Norris Healthcare Concierge - Primary Care Dr. John Norris Key ...
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