Digestive Health - Florida Keys
Gastroenterology • Key West, FL
Ratings by platform
- Vitals (Dr. Dan M. Jones): 3.4/5 (22 ratings)
- WebMD (Dr. Orlando Lopez-Roman): 4.5/5 (7 ratings)
- WebMD (Dr. Richard Packard): 4.0/5 (6 ratings)
- WePrevent (Dr. Richard Gambescia): 4.9/5 (49+ ratings)
- WePrevent (Dr. Jackson Flanigan): 4.8/5 (20+ ratings)
What patients say
Patients praise
- Professional and knowledgeable clinical care for specific GI procedures
- Effective diagnosis and management of complex digestive conditions
- High ratings for staff respect and clear communication with specific practitioners
- Convenient access to necessary diagnostic infrastructure in the Key West area
Common complaints
- Rudeness and condescending behavior by front-desk or clinical staff
- Long wait times for appointments and while in the exam room
- Poor communication regarding referrals, medications, and follow-ups
- Perceived lack of compassion or time given to patients during consultations
- Concerns about billing or being rushed through appointments
In patients' words
"He doesn't care about his patients. He's rude, arrogant, and self-centered. All he wants is his money from your visit."
— Vitals Patient Review of Dr. Dan Jones"Fortunate this man is a GI Physician because he's a total A-hole. Avoid him."
— WebMD Patient Review of Dr. Richard Packard"I needed to find a gastroenterologist in Keywest. I am so pleased with Dr. Dan Jones and his staff. ... The procedure was made much easier than I expected by this very professional, kind group of people."
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