Urology Services | Kennewick, WA
Urology • Kennewick, WA
Ratings by platform
- WebMD (Dr. Joshua Spendlove): 1.0 out of 5 (3 ratings; 3 reviews) (3 ratings / 3 reviews)
- Vitals (Dr. Joshua Spendlove): 3.8 out of 5 stars (5 reviews shown (11 ratings, 5 written reviews))
- Healthgrades (Dr. Kacey Provenzano): 4.8 star rating (157 reviews)
- Healthgrades (Matthew Concienne, PA-C): 4.8 star rating (304 reviews)
- WebMD (Dr. Kacey Provenzano): 155 ratings (155 ratings with 154 reviews noted) (154 reviews)
- Providence (Kadlec Clinic-Urology providers): Provider ratings: Patrick W. Gavin 4.8; Matthew J. Concienne 4.7; Julio Slongo 4.9 (Patrick W. Gavin: 329 ratings / 128 reviews; Matthew J. Concienne: 286 ratings / 81 reviews; Julio Slongo: 302 ratings / 122 reviews)
What patients say
Patients praise
- Caring/professional approach and thorough communication (explains procedures and test results)
- Being personable, listened to, and answers questions
- Clinical expertise and competence for urologic conditions/procedures
Common complaints
- Rude or dismissive bedside manner; symptoms/questions not taken seriously
- Feeling rushed or unwelcome; long waits (mentioned)
- Unprofessional conduct or discomfort during care (e.g., pain/medication handling)
In patients' words
"“I’ve seen dr Spendlove twice. I will not be going back. Hard to talk to…‘good luck’… I don't need good luck with my kidney stone, i need a good doctor!”"
— WebMD Care review excerpt for Dr. Joshua Spendlove"“He outright belittled me and insinuated that I was lying…”"
— WebMD Care review excerpt for Dr. Joshua Spendlove"“Matt is always on his game and explains my test results in a very clear manner. He is very personable and thorough.”"
— Healthgrades review excerpt for Matthew Concienne, PA-C"“Patients consistently praise Dr. Kacey Provenzano for her caring, professional approach and thorough communication style… However, some patients report negative experiences including long wait times, feeling dismissed…”"
— WebMD summary of what patients say about Dr. Kacey ProvenzanoMore clinics in Kennewick
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Patients praise: Professional and knowledgeable care · Clear explanations of procedures and diagnoses.
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