Kadlec Clinic - Urology
Urology • Kennewick, WA
Ratings by platform
- Providence Kadlec Clinic - Urology official site: 4.8/5 (898)
- Kadlec Regional Medical Center (Birdeye): 3.5/5 (964)
What patients say
Patients praise
- Professional and knowledgeable care
- Clear explanations of procedures and diagnoses
- Caring and compassionate attitude from some providers
- Thorough patient history review and follow-up
Common complaints
- Long wait times for appointments and during exams
- Feeling unheard, dismissed, or rushed during consultations
- Frustration with staff and difficulties reaching the office by phone
- Poor bedside manner reported by some patients
In patients' words
"I visited Dr. Gavin for ongoing urological issues, and it was one of the most frustrating and disappointing medical experiences I’ve ever had. From the start, the appointment felt rushed. ... I tried to explain my concerns in detail, but was constantly interrupted and dismissed."
— Healthline (Review of Dr. Patrick Gavin)"Dr explained everything and answered questions I could think of at the time. Seemed very understanding and experienced. I trust her with my situation completely."
— WebMD (Review of Dr. Kacey Provenzano)"PA Thoi is very patient, listens to my issues and then comes up with the solution to the problem. Very kind and professional."
— Vitals (Review of Dr. Kenvin Thoi)More clinics in Kennewick
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