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Urgent Care in Kennewick - Walk In Clinic

Urgent CareKennewick, WA

★★★★☆4.4/51,874 reviews across 7 platforms

Ratings by platform

  • Solv - MultiCare Indigo Urgent Care: 4.9/5 (50 reviews)
  • Birdeye - Kadlec Urgent Care (West): 2.4/5 (46 reviews)
  • Aggregated - BestMed Urgent Care: 4.8/5 (248 reviews)
  • Solv - Trios Urgent Care (Columbia Center): 3.3/5 (3 reviews (Solv))
  • Providence - Kadlec ExpressCare (Canyon Lakes): 4.9/5 (1,159 ratings)
  • Google - Kadlec Urgent Care (Clearwater Ave): 2.8/5 (268 reviews)
  • Aggregated - Trios Urgent Care (Columbia Center): 2.8/5 (~100 reviews)

What patients say

Patients praise

  • High quality of care and professional, knowledgeable medical staff (physicians, PAs, NPs)
  • Clean and tidy clinic environments
  • Convenient online scheduling and walk-in options to minimize wait times
  • Helpful, friendly staff in many interactions
  • Efficient processing for appointments and walk-ins when not at peak capacity

Common complaints

  • Longer-than-expected wait times during busy periods
  • Issues with administrative/receptionist interactions, such as being turned away despite calling ahead
  • Concerns regarding billing practices, specifically regarding payment in full while insurance claims are pending
  • Mixed communication experiences with staff

In patients' words

"I have never experienced such kind, courteous care at a medical provider before. The office was so clean... I have already recommended Indigo to friends and family."

Solv Patient Review for MultiCare Indigo Urgent Care

"Shady billing practices! Avoid! Best Med is expecting payment in full for services currently pending with the insurance companies."

Patient Review for BestMed Urgent Care

"Receptionists at this place are a joke! ... we’re told they’re not accepting walking ins. ... The younger receptionist tells me “well if you look online it clearly says unless there’s limited staffing”. No where online does it say this."

Patient Review for Kadlec Urgent Care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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