Kadlec ExpressCare - Canyon Lakes
Urgent Care • Kennewick, WA
Ratings by platform
- Providence Official Website: 4.9/5 (1,139 ratings)
- Google: 3.8/5 (62 reviews)
- Yelp: 3.4/5 (14 reviews)
What patients say
Patients praise
- Professional and kind staff
- Efficiency and streamlined check-in process
- Convenient location and extended hours
- Integrated electronic medical records with the Kadlec network
Common complaints
- Misdiagnosis and inappropriate treatment concerns
- Wait times and appointment availability issues
- Customer service and communication complaints
- Frustration with central call center policies
In patients' words
"Very efficient and kind staff, receptionists, nursing, and providers. I have always been pleased with care."
— Yelp/MapQuest User Review"Honestly wasn't expecting much from them, but I got to say, they were terrible. They misdiagnosed my boyfriend, threw medication at him, and no matter how many times we tried explaining his..."
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