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Effect of Retail and Urgent Care Clinics on Primary ... - PMC

Retail Health Clinics • Kansas City, MO

What patients say

Patients praise

  • convenience and accessibility
  • short or no wait times for some visits
  • flexible scheduling
  • professional staff in some instances
  • transparent pricing

Common complaints

  • long wait times
  • rude or dismissive staff
  • perceived lack of quality or thorough care
  • billing and insurance issues
  • inconsistency in services offered

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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