Effect of Retail and Urgent Care Clinics on Primary ... - PMC
Retail Health Clinics • Kansas City, MO
Ratings by platform
- SolvHealth (Concentra North KC): 1.0 out of 5 (3)
- Birdeye (P S Urgent Care): 1.6 out of 5 (22)
- Birdeye (MinuteClinic at CVS): 2.8 out of 5 (48)
What patients say
Patients praise
- convenience and accessibility
- short or no wait times for some visits
- flexible scheduling
- professional staff in some instances
- transparent pricing
Common complaints
- long wait times
- rude or dismissive staff
- perceived lack of quality or thorough care
- billing and insurance issues
- inconsistency in services offered
In patients' words
"Very poor care... Referred me to a different facility... Since I was no better a month later, I went to another care facility, where they immediately recognized I had congestive heart failure."
— Saint Luke's Convenient Care patient review"This is not an Urgent Care facility! We waited for 45 mins for the doctor to tell us she don't look in ears. They wouldn't even look at my son's ear. Urgent Care Scam!!"
— P S Urgent Care patient reviewMore clinics in Kansas City
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5440 nw 64th st., kansas city, mo 64151
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