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University Health

Pediatrics • Kansas City, MO

★★★★★4.9/564 reviews across 3 platforms

Ratings by platform

  • Healthgrades (specific pediatrician): 4.5/5 (8 reviews)
  • University Health internal patient satisfaction metrics: 4.9/5 (56 reviews)
  • Facebook: 66% recommend (1,474 reviews)

What patients say

Patients praise

  • some high individual physician ratings for pediatric care
  • partnership with Children's Mercy Hospital noted as a positive for specific clinics
  • general availability of primary care services for children

Common complaints

  • reports of long wait times and delays in care
  • concerns regarding staff compassion and bedside manner
  • complaints about administrative processes and scheduling difficulties
  • frustration with communication or perceived incompetence from certain providers

In patients' words

"The worst medical experience I've ever had. Front desk is incredibly rude and unknowledgeable... Dr. Grasing's questions about my past medical history felt like an interrogation."

— LocalityBiz/User Review

"I love my Dr. Molly. I tell everyone I have [her] office. Highly Recommended."

— Healthgrades User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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