Children's Mercy - Children's Mercy
Pediatrics • Kansas City, MO
Ratings by platform
- Birdeye: 4.1/5 stars (2,163 reviews)
- HospitalStats.org: Poor
What patients say
Patients praise
- High quality of clinical and surgical care reported by some patients
- Official internal metrics report high patient satisfaction ratings (over 80% score 9-10)
- Magnet designation for nursing excellence
Common complaints
- Long wait times in the emergency department
- Communication breakdowns between staff and families
- Issues with billing and communication regarding charges
- Perceived lack of attentiveness or responsiveness from staff
In patients' words
"I was dumbfounded at how incredible the care is. From nursing to the surgical team."
— Yelp review"I hope your cardiology dept feels really good about dropping the ball on my sons health!!! Shame on you!!!!!! Disgusting!!"
— Birdeye reviewMore clinics in Kansas City
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