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MinuteClinic

Retail Health Clinics • Kansas City, MO

★★☆☆☆1.8/535 reviews across 1 platform

Ratings by platform

  • Yelp: 1.8/5 (35 reviews)

What patients say

Patients praise

  • Easy booking process for the MinuteClinic
  • Minimal wait times at the MinuteClinic
  • Friendly, attentive, and thorough medical practitioners at the MinuteClinic
  • Convenient, effective urgent care services for minor illnesses

Common complaints

  • Poor customer service at the pharmacy component
  • Staff perceived as unhelpful at the pharmacy component
  • Medical provider sometimes prioritizes computer work over patient interaction at the MinuteClinic

In patients' words

"I love this clinic! Never had a bad experience with any of the staff, they are all lovely... a real gem in healthcare."

— Loc8NearMe/Patient Review

"Horrible pharmacy customer service, very likely a ..."

— Yelp/Patient Review

"The not as good: the medical professional spent far more time on the computer than looking at my kid."

— CVS.com/Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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