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Kansas City's Primary Care & Internal Medicine Doctors

General Practice Clinic • Kansas City, KS

What patients say

Patients praise

  • Doctors are described as knowledgeable, thorough, and professional
  • Patients feel heard, respected, and treated with compassion by providers
  • Effective, personalized, and efficient care plans
  • Strong personal connection or long-standing relationships with specific physicians
  • Supportive medical staff (nurses/assistants) in some practices

Common complaints

  • Unresponsive or rude office/administrative staff
  • Difficulty scheduling appointments or reaching the office by phone
  • Long wait times or delayed responses to prescription/lab requests
  • Issues with billing, insurance pre-authorizations, or surprise fees
  • Feeling like a number rather than an individual patient

In patients' words

"Dr. Fredrickson was wonderful. Great service and very friendly. 10/10 would recommend."

— Patient review for Dr. Dann Fredrickson

"The office staff are terrible. They are unhelpful, condescending, and rude... But, Dr. Mathur is such a great physician that I am willing to put up with them."

— Patient review for Dr. Radhika Mathur

"It's nothing but a patient processing facility with numerous calls being transferred to the next person... Find another PHC or you WILL regret it."

— Patient review for Kansas City Family Medical Care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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