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Federally Qualified Health Center • Kansas City, KS

★★★★★4.7/52,390 reviews across 3 platforms

Ratings by platform

  • AdventHealth Centra Care Overland Park: 4.7/5 (1,414 reviews)
  • Samuel U. Rodgers Health Center: 3.7/5 (38 reviews)
  • The Bariatric Center of Kansas City: 4.8/5 (938 reviews)

What patients say

Patients praise

  • Physicians who are described as attentive, thorough, great listeners, and proactive in their care.
  • Efficient and professional check-in processes and well-organized, clean facilities.
  • Staff members (nurses and administrative) who are frequently praised for kindness, friendliness, and effective communication.
  • Convenient access to labs and ancillary services within primary care settings.
  • Strong patient support systems and high satisfaction with surgical/specialized outcomes.

Common complaints

  • Billing and insurance disputes, including unexpected self-pay charges and disagreement over policy requirements like providing Social Security numbers.
  • Difficulty reaching care teams, lack of timely follow-up, and slow responsiveness to patient inquiries.
  • Issues with office staff friendliness and professionalism, including reception desk interactions.
  • Long wait times for appointments and inconsistent communication regarding referrals or test results.
  • Varying quality of care experiences reported within the same facility, sometimes linked to specific practitioners.

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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