Urgent Care - HCA Midwest Health
Emergency Room • Kansas City, MO
Ratings by platform
- Aggregated online review data (e.g., CareNow Overland Park North): 4.1/5 (1,485 reviews)
What patients say
Patients praise
- Accreditation by the Urgent Care Association (UCA)
- Convenience of extended hours and walk-in availability
- Positive experiences with some medical and front-desk staff
- Access to online check-in features
Common complaints
- Concerns regarding billing transparency and high costs
- Difficulties with communication and reaching staff live for appointments
- Complaints about long wait times and inconsistent medical provider attention
- Frustrations with billing department services and vendor processes
In patients' words
"My bill was way higher than expected for just for a COVID, strep and flu test... It was just a lump sum of “you owe $$$.”"
— Patient review on aggregated review platform"Amazing medical staff- atrocious billing department."
— Patient review for HCA Midwest Health/Practice groupMore clinics in Kansas City
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