Urgent Care Centers in Kansas City, MO
Emergency Room • Kansas City, MO
Ratings by platform
- Birdeye (Concentra): 4.5/5 (1,614)
- Solv (NextCare): 4.4/5 (8,378)
What patients say
Patients praise
- Convenient and prompt service for some patients
- Professional, friendly, and compassionate staff members at various locations
- Clean and well-organized facilities
- Efficient online appointment booking options
- Thorough examinations and clear explanations from some providers
Common complaints
- Long wait times, including for scheduled appointments
- Staff communication issues and sometimes perceived unfriendliness
- Concerns regarding diagnostic accuracy and rushed medical assessments
- Administrative inconsistencies, such as issues with insurance coverage or referral instructions
- Mixed experiences with the prioritization of walk-in patients over scheduled appointments
In patients' words
"Absolutely the worst urgent care out there. Unless you don't mind 3 to 5 hour waits, rude staff, and payment up front to wait that long."
— Concentra Urgent Care reviewer"I was able to get in right away when I could not get an appointment with my PCP. They got me into a room on time. The NP that treated me was thorough, caring, and listened to my explanation of symptoms."
— Saint Luke's Urgent Care reviewerMore clinics in Kansas City
Urgent Care - HCA Midwest Health
Patients praise: Accreditation by the Urgent Care Association (UCA) · Convenience of extended hours and walk-in availability.
Urgent Care - The University of Kansas Health System
Patients praise: Professional and compassionate clinical care once seen · Efficient and friendly staff in some instances.
Home - Modern Physical Therapy - Kansas City and Parkville MO
Patients praise: knowledgeable and professional staff · personalized and one-on-one patient care.
Kansas City Primary Care Physicians & Family Doctors
Patients praise: Doctors described as caring, kind, and excellent listeners · Appreciation for doctors who provide clear explanations without jargon.
Pediatrics | University Health
Patients praise: some high individual physician ratings for pediatric care · partnership with Children's Mercy Hospital noted as a positive for specific clinics.
Locations - Diagnostic Imaging Centers, KC
Patients praise: Professional, kind, and knowledgeable staff · Clean, modern facilities.
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