KC CARE Health Center: Home
Community Health Center • Kansas City, KS
Ratings by platform
- Yelp: 3.5/5 (14 reviews)
- Google My Business: 2.7/5 (35 reviews (Google My Business))
- Facebook: 82% recommend (73 reviews)
What patients say
Patients praise
- Valuable and affordable resource for those without insurance or with limited access to care
- Some patients appreciate the clinical staff, including doctors and pharmacists
- Helps community members with medical care and other services
- Compassionate whole-person approach cited by some patients
Common complaints
- Reports of rude or unprofessional reception and support staff
- Difficulties with communication and unreturned phone calls
- Concerns regarding continuity of care and being seen by different providers
- Wait times for appointments and walk-ins
- Administrative issues such as scheduling errors, lost test results, and billing problems
- General perceptions of poor long-term care management
In patients' words
"I LOVE KC Care! Truly an incredible resource and a place I'm so grateful for. They've helped me and so many folks I know with medical care and so much more."
— Yelp user review"There is a high attrition rate of staff and the doctors are overbooked and dont seem to listen or talk about all concerns... If you have no other options, go for an initial visit. Do NOT plan on decent long-term care."
— Online patient review"The Doctors and medical staff are amazing and probably overworked and underpaid. The Support staff and communication is terrible."
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