Community Health Center of Southeast Kansas
Community Health Center • Kansas City, KS
Ratings by platform
- Birdeye (Pittsburg location): 4.3/5 (37 reviews)
- Birdeye (Independence location): 3.1/5 (7 reviews)
What patients say
Patients praise
- Many patients report friendly, professional, and compassionate care from staff and providers
- Appreciation for efficient lab work, pharmacy services, and quick appointment scheduling at various locations
- Recognition as a Patient Centered Medical Home (PCMH) in multiple sites, reflecting a focus on coordinated and comprehensive care
- Facility cleanliness and maintenance frequently praised
Common complaints
- Reports of dismissive, rude, or unprofessional behavior from some staff and providers
- Concerns regarding long wait times in specific instances
- Complaints about billing and insurance issues
- Perceived lack of communication between different departments, such as reception and medical staff
In patients' words
"This place is just amazing! They take very good care of my family and I... They have a very kind and well trained staff from the front of house to the back."
— LocalityBiz review"Disgusting criminals very negative ppl in this office and neglectful of there patients as well let's personal feeling get involved over care very judgmental the MAT PROGRAM IN THIS OFFICE IS A JOKE THEY DON'T HELP U !!!"
— Birdeye review (Independence location)"Doctor came in two minutes later. I felt that she was very dismissive of my symptoms. She at one point asked 'do you even feel bad?' It was very rude and unprofessional..."
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